Legal
Terms of Service
Effective
These terms form an agreement between you and Techne AI Pty Ltd (“we”, “us”, “our”), the operator of Lurna. By creating an account, applying for early access, or using the service, you accept them.
If you are accepting these terms on behalf of a child, a family, or a school, you confirm you have the authority to do so.
1. Who may use Lurna
Accounts must be created by a person who is at least 18 years old and who is the parent or guardian of the child who will use the service, or an educator authorised by a school to act for it.
Children use Lurna through a profile created and supervised by that adult. Children may not create their own accounts, and the adult who created the account remains responsible for activity under it.
2. Your account
You must give accurate information when you register and keep it up to date. You are responsible for keeping your sign-in credentials confidential and for everything done through your account.
Tell us promptly if you believe your account has been accessed without your authorisation, so we can help you secure it.
3. Early access
Lurna is being released gradually to Australian families. During early access the service is provided free of charge, features may change or be withdrawn, and availability is offered at our discretion.
Applying for early access does not guarantee a place. We will contact you when a suitable place becomes available and explain what is included before you begin.
4. Acceptable use
When using Lurna you must not:
- Use the service for any unlawful purpose, or in a way that harms a child.
- Share your account with people outside your household or authorised class.
- Attempt to access another person’s account, data, or child profile.
- Probe, scan, or interfere with the security or integrity of the service, or attempt to circumvent access controls or usage limits.
- Copy, scrape, resell, or redistribute our questions, explanations, or other learning content.
- Upload material that is unlawful, misleading, or harmful, or submit another person’s personal information without their consent.
- Use automated systems to access the service other than as we expressly permit.
5. Learning content and AI features
Lurna is aligned to the Australian Curriculum and is designed to identify and close gaps in a child’s understanding. It is an educational tool: it supports a child’s schooling, it does not replace it.
Lurna does not provide medical, psychological, or diagnostic advice. Nothing in the service is an assessment of a learning disorder or a substitute for advice from a teacher, doctor, or specialist. We cannot and do not guarantee particular academic results.
Some features use artificial intelligence and may occasionally produce output that is inaccurate. We ask parents and educators to stay involved and to tell us when something looks wrong.
6. Our intellectual property
We own, or are licensed to use, the Lurna software, brand, question bank, explanations, and design. We grant you a personal, non-exclusive, non-transferable, revocable licence to use the service for the private learning of the children in your care, or for classroom use where a school has authorised it.
All rights not expressly granted are reserved. You may not use our name or brand without our written permission.
7. Content you provide
You keep ownership of the information you and your child submit. You grant us the licence needed to host, process, and display that information so we can operate the service, report progress to you, and improve our teaching in aggregated, de-identified form.
How we handle personal information is set out in our Privacy Policy, which forms part of these terms.
8. Fees
Lurna is free during early access. If we introduce paid plans, we will publish the price and terms and give existing account holders clear notice before any charge applies. You will never be charged without agreeing to a plan first.
9. Availability and changes
We work to keep Lurna available and accurate, but we may need to suspend or limit it for maintenance, security, or reasons beyond our control. We may add, change, or remove features as the product develops.
Where a change would materially reduce the service you rely on, we will give reasonable notice.
10. Suspension and closing your account
You may close your account at any time by contacting us. We may suspend or close an account if these terms are breached, if it is necessary to protect a child or another user, or if we are required to by law. Where it is reasonable to do so, we will tell you first and give you a chance to put things right.
On closure, your licence to use the service ends and we handle your information as described in our Privacy Policy.
11. Australian Consumer Law
Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms excludes, restricts, or modifies those guarantees, or any other right you have that cannot lawfully be excluded.
Where we are permitted to limit our liability for a failure to comply with a consumer guarantee, our liability is limited, at our option, to resupplying the service or paying the cost of having it resupplied.
12. Liability
Subject to the section above, and to the fullest extent permitted by law, we are not liable for indirect, incidental, special, or consequential loss, or for loss of data, profit, or opportunity, arising from your use of Lurna.
Again subject to the section above, our total liability arising out of or in connection with these terms is limited to the greater of the amount you paid us for the service in the 12 months before the claim, or one hundred Australian dollars.
Nothing in these terms limits liability that cannot be limited by law, including liability for death or personal injury caused by our negligence, or for fraud.
13. Indemnity
You agree to indemnify us against loss we reasonably incur arising from your breach of these terms or your unlawful use of the service, except to the extent the loss was caused by us.
14. Changes to these terms
We may update these terms as the service develops. The effective date at the top of this page always reflects the current version. If a change materially affects your rights, we will notify account holders before it takes effect, and continuing to use the service after that point means you accept the updated terms.
15. General
These terms, together with our Privacy Policy, are the entire agreement between us about the service. If a provision is found to be unenforceable, the rest continues to apply. A delay in enforcing a right is not a waiver of it.
These terms are governed by the laws of Australia, and you and we submit to the non-exclusive jurisdiction of the courts of Australia.
16. Contact us
Questions about these terms can be sent to hello@lurna.com.au, addressed to Techne AI Pty Ltd, Australia.